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HEALTH INSURANCE

Discovering medical insurance coverage, a headache for gig workers

COLUMBIA – When Amy Crousore decided to become a full-time musician 3 years prior to now, she certainly not imagined a pandemic would dry up her enterprise.

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Now, 8 months into the worldwide well-being catastrophe, Crousore is reflecting on the struggles of the gig enterprise.

“Each half shut down and there was merely no once more up for us,” she talked about.

Finding health insurance, a headache for gig workers

She talked about plenty of her colleagues have been already taking day jobs sooner than the pandemic just so they could receive medical insurance coverage.

Crouse has moreover taken up a job as a caretaker to make ends meet until venues reopen.

“We in distinction about 12 utterly completely different healthcare plans,” she talked about. “I thought of whether or not or not I need to take a mortgage to pay for a costlier plan.”

Medical medical insurance is a headache Jason Gruender and Jen Wheeler know properly.

Gruender manages Liberty Family Medicine collectively along with his partner, a doctor.

Wheeler manages Large Tree Medical Residence alongside along with her husband, moreover a doctor.

Every clinic capability by unconventional enterprise fashions that are a lot much less reliant on standard insurance coverage protection. As an alternative, you pay for a membership or one-time expenses.

“We take into account in our model, and it’s working properly all through the nation, and it’s working properly proper right here in Columbia,” Wheeler talked about.

Gruender can be assured in his clinic.

“I consider we have now now a broken well-being care system,” he talked about. “The clinic is simply not a complete decision to that draw back, but it surely absolutely’s a step within the exact route.”

As a result of the world navigates a pandemic, the path to cheap well-being care has been riddled with troubles.

Crouse worries necessities like well-being care will alter the panorama of the music enterprise.

“Would you want there to be no particular person it’s possible you’ll identify to play in your bridal ceremony because of everyone seems to be working 40 hours each week to get insurance coverage protection,” Crousore requested? “What kind of world would you want?”

Gruender and Wheeler moreover talked about choosing a medical insurance coverage plan is a vital dedication that must be given plenty of thought.

Enrollment by the Fairly priced Care Act is open correct now and closes on Dec. 15. There are completely different enrollment intervals for explicit life events, resembling getting married.

GigSmart Staff, that’s your nice reminder: Open Enrollment, the one time of yr it’s possible you’ll enroll in medical insurance coverage, begins presently!

Let’s face it enrolling in medical insurance coverage may very well be the major headache. There are so many particulars to ponder, prices to match, and tough phrases to check.

GSmart has partnered with Stride, the world’s first moveable benefits platform designed significantly for the unbiased workforce, to make this course less complicated. Collectively we’re proper right here to help our GigSmart group of over 250,000 workers to economize and time on their well-being, dental, imaginative and prescient, life, accident, and incapacity insurance coverage protection.

Stride provides free firms that make it less complicated than ever to hunt out cheap medical insurance coverage. In a position to enroll now? We’ve partnered with Stride to help GigSmart Staff to economize and time on medical insurance coverage. Stride works to hunt out among the best medical insurance policy on the bottom doable value in 10 minutes or a lot much less.

1. An identical Plans, Smarter Course of

Stride will search by the complete medical insurance policy on the federal authorities web sites and advocate among the best plans for you primarily based in your needs.

Proper, right here’s the issue: discovering cheap medical insurance coverage isn’t practically looking for probably the most reasonably priced selection. Must you go to a doctor usually, as an illustration, a costlier plan can actually stop money because of it pays a good larger share of your medical funds.

Stride does this tough math for you. Stride asks associated well-being information, like your frequent prescriptions and family measurement, then instantly compares particulars and prices to hunt out the plan that is nearly positively to save lots of numerous you additional cash.

2. Higher Monetary financial savings

An authority’s subsidy (an elaborate technique of claiming financial assist) is money the federal authorities pays within the route of your medical insurance coverage… and it’d in all probability stop some big money!

As results of your annual income largely determines how big of a subsidy you’ll receive, it’s important to estimate this amount appropriately. That may be very true do you have to’re a self-employed gig worker. Stride displays you estimate your income for better monetary financial savings and might look at to see do you have to qualify for monetary financial savings to make certain you’re paying the underside doable value in your safety.

3. Simplified Capabilities

Medical medical insurance functions usually require documentation that displays proof of citizenship, income, or qualifying events. This will make enrollment even trickier! Stride will stroll you via exactly which paperwork and information it’s advisable to current for a clear enrollment and accepted utility.

4. Award-Profitable Help, All 12 months Prolonged

Need a bit additional help? Stride has a crew of licensed specialists in a position to reply to your medical insurance coverage questions and individually inform you via the appliance course. These specialists are moreover obtainable year-round as you make the most of your well-being plan; they’ll even wait on preserve alongside together with your medical insurance coverage agency so that you just don’t should!

5. Dental, Imaginative and prescient, and Life Insurance coverage protection, too!

Must you’re self-employed, you’ll love that Stride helps you get all the safety you need. Stride has basically probably the most versatile and cheap imaginative and prescient, dental, and life insurance coverage protection decisions for unbiased workers. Truly, Stride imaginative and prescient decisions are decrease than $10/month, and dental start at beneath $30/month.

GSmart Worker Benefits Portal

We encourage all GigSmart workers to go to the Worker benefits portal. From there, it’s possible you’ll reply a few questions and Stride will advocate among the best plans in your needs. The good news: all of it’ll solely take about 10 minutes.

In frequent, GigSmart Staff save $410 per thirty days on medical insurance coverage by Stride.

We’re so glad you chose to be a part of the GigSmart group and want to ensure you have gotten entry to simple and cheap safety for you and your loved ones members.

Take note, do you have to don’t act by December 15, it’s possible you’ll’s get 2021 safety besides you to qualify for a Explicit Enrollment Interval (suppose you lose your job-based safety or have a toddler).

Proper, right here’s to staying healthful in 2021!

Categories
HEALTH INSURANCE

2021 Employer Effectively-being Care Costs: A Medicare Purchaser Question

Some Medicare enrollment questions come from staff earlier the usual retirement age who’re nonetheless using their employer’s well-being plan.

Proper, right here’s one which’s possibly on the minds of a lot Medicare-eligible employees going into the brand-new yr.

2021 Employer Well-being Care Prices A Medicare Buyer Query

The Question

I’m over 65 and nonetheless working full-time. I’ve well-being safety by the use of my employer. What are the benefits of switching to Medicare in 2021?

The Reply

There are a selection of keys causes for these eligible for Medicare ought to consider making the swap, primarily lower worth, wider safety, and higher satisfaction. In step with a present Kaiser Family Foundation employer well-being survey, premiums for employer healthcare are up by as lots as 4% and deductibles have elevated by 25% over the earlier 5 years.

For these with employer-sponsored well-being plans, the everyday deductible amount for single safety is $1,644, and fewer than half of people with employer plans are glad in regards to the choice of provider networks accessible. There are moreover further out-of-pocket costs for hospital admission and outpatient surgical process beneath employer healthcare plans.

Medicare premiums are increasingly more barely in 2021, and Medicare affords higher safety selections, overlaying 93% of fundamental care docs nationwide. The standard premium for Medicare Half B could be $148.50 in 2021, in distinction with $144.60/month in 2020. In addition to, the Half B deductible is $203, and on plenty of events it is $0 with a Medicare Profit plan.

 

Within the occasion you’re decrease than glad collectively along with your current employer-sponsored well-being plan, making the swap to Medicare could be the reply. In step with a survey carried out by Insure.com, 78% of Medicare beneficiaries indicated satisfaction with their insurance coverage protection safety, in distinction with solely 60% of those with employer safety.

And in case you’ve not too way back seen your well-being care costs improve, now is an efficient time to speak with a Medicare specialist about your selections. Individuals over the age of 65 normally are likely to have a greater price of persistent sicknesses and higher normal healthcare costs, nevertheless with Medicare’s expenses locked in for the yr, switching now might lead to vital healthcare monetary financial savings in 2021.

Medicare’s fall open enrollment, which runs from Oct. 15 by the use of Dec. 7, is an opportunity to guage your benefits and make modifications in time for 2021.

Signing up or altering plans can seem daunting, but it surely absolutely’s important to take time to guage your plan to make sure it affords appropriate safety to your medical needs.

Over the last variety of years, The Inquirer has curated a primer on Medicare, based totally on questions despatched in by our readers, to help make the tactic considerably less complicated. For 2021, we’ve updated it with particulars it’s best to know to make sure your Medicare plan is the perfect match for you.

What’s the excellence between typical Medicare and Medicare Profit?

Typical Medicare is managed by the federal authorities and affords safety for hospital suppliers (Half A) and outpatient suppliers, just like primary-care docs, specialists, and routine care (Half B). Medicare Profit plans are run by personal insurance coverage protection companies licensed by the federal authorities. These managed-care plans ought to cowl all of the similar benefits as typical Medicare (though you’ll be restricted to their provider networks) nevertheless might provide extras, just like dental, imaginative and prescient, or listening to suppliers. Medicare Profit plans moreover normally embody prescription medication safety. People who go for typical Medicare should purchase supplemental plans to help in cowl further health-care costs or a Half D drug plan for medicine.

I like my plan and in 2020, it coated the medicine I wished — do I have to do one thing in the midst of the autumn enrollment interval?

Open enrollment is a time when any current or new Medicare beneficiary can be part of a plan or swap plans. You’ll swap from typical Medicare to Medicare Profit or vice versa, change your prescription drug plan, or resolve a particular Medicare Profit plan. (A complement plan that begins after age 65 may very well be costlier, nonetheless, attributable to underwriting practices.) People with Distinctive Medicare might buy a standalone Half D prescription plan, whereas Medicare Profit plans normally embody prescription drug safety.

Beginning in 2021, standalone Half D plans can cap month-to-month copay costs for insulin at $35. This technique is voluntary, which means that not all drug plans will participate. Within the occasion you utilize insulin to deal with diabetes, enrolling in a plan that is collaborating throughout the copay cap might stop money, so long as the plan moreover covers one other drug you are taking. Bear in mind, too, whether or not or not the monetary financial savings from insulin copays are higher than any improve throughout the drug plan’s premium. Plans allowed to participate throughout the insulin copay program are “enhanced” plans, which offer further helpful benefits, however moreover normally have further expensive month-to-month premiums.

Irrespective of whether or not or not you make the most of insulin, the drug formulary, or the guidelines of coated medicine, varies by plan and might change yearly, so it is extremely vital to make certain the plan you’ll have continued to be the perfect match for the upcoming yr. Formularies rank medicine into tiers, with lower-tier medication the favored and least-expensive selections. Bigger-tier variations of the similar medication will worth further. Effectively-being plans incessantly swap their preferred picks, and may even drop medicine from the formulary. Even when your medication is nonetheless on the formulary, the plan might have modified how they’re coated. They might limit the amount it’s possible you’ll order, or require prior authorization sooner than filling the prescription — which is not assured to be granted.

How do I do know which plan is true for me?

Which plan you choose relies upon upon your needs and your financial place.

Typical Medicare is accepted by most docs, which could be important in case you need care whereas touring out of state. Very like a lot employer-based insurance coverage protection, Medicare Profit plans have provider networks. Within the occasion you go to an out-of-network doctor or hospital, the go-to may not be coated or might worth further. Medicare Profit may also embody prescription drug safety, whereas typical Medicare would not. People who mustn’t have totally different prescription safety may need to buy a separate drug plan (Half D).

Use Medicare’s on-line Plan Finder instrument, or focus on with a volunteer counselor (further particulars on the place to get help underneath) to resolve which plan biggest meets your needs.

If a price is my biggest concern, must I choose Medicare Profit or typical Medicare?

There’s no clear-cut reply. Your complete out-of-pocket expense will depend upon how the plan you choose covers the suppliers you make the most of most. Every type of the plan has a premium for Half B (doctor’s suppliers), $144.60 a month for most people in 2020, and a deductible, which is $198 in 2020. Prices for 2021 have not however been publicly shared. Typical Medicare beneficiaries pay 20% of the Medicare-approved price for a lot of doctor suppliers after meeting their deductible. Supplemental plans might assist cowl a couple of of those extra payments for typical Medicare members. Medicare Profit might price additional premiums for its prescription drug safety and additional suppliers. Copays, coinsurance, and deductibles will differ for Medicare Profit plans.

What’s the excellence between a premium, a deductible, a copay, and coinsurance?

The annual premium is the amount that the majority normally catches folks’s consideration, as that’s the price of the protection, paid month-to-month. A deductible is the amount members ought to spend out of pocket sooner than the plan begins paying a much bigger share of your medical payments. You may nonetheless be answerable for part of the bill even after meeting your deductible — that’s known as coinsurance. Typical Medicare has a $198 deductible for Half B in 2020 and 20% coinsurance after the deductible is met. So, it’s possible you’ll be billed for the first $198 in medical suppliers, and after that, it’s possible you’ll be answerable for 20% of the Medicare price. For Medicare Profit, cost-sharing varies from one plan to the next. A copay is a cost your plan might require you to pay when going to a doctor or selecting up a prescription. It is vitally vital to consider all of these potential sources of out-of-pocket payments — not merely the premium — when deciding which plan is greatest for you.

How do I choose supplemental safety?

Supplemental safety is for folk with typical Medicare; it may well’t be used to cowl out-of-pocket payments associated to Medicare Profit plans. Supplemental safety is known as Medigap plans on account of the cowl “gaps” in typical Medicare plans, just like well-being payments whereas touring abroad, further medication prices, or copays. They’re provided by personal insurance coverage protection companies and are categorized by a letter system; plans with the similar letter provide the similar safety. Choose the one which fills the gaps you could be most concerned in. And do not forget that prices can differ broadly between companies, even for comparable safety, primarily based on the Amenities for Medicare and Medicaid Firms.

Does Medicare restrict which docs I can see? Can I modify docs?

Most docs accept typical Medicare nevertheless always ask sooner than making an appointment. Medicare Profit has in-network docs, so title your doctor’s office to see which plans they accept, and double-check collectively along with your plan. You’ll swap docs at any time, nevertheless, to avoid sudden funds, make certain your new doctor is roofed by your plan.

How do I work out which prescription plan could be the bottom worth for me?

Look previous the premium. Check that your medicine are included throughout the plan’s formulary; the guidelines of medicines coated, which is ready to differ by plan, can change yearly, so it is wise to look at yearly. Formularies rank medication into tiers, with lower-tier medicine the favored and least-expensive selections. Bigger-tier variations of the similar medication will worth further and may be accessible solely after you’ve tried a lower-tier risk. Moreover, check out cost-sharing — how lots you will pay vs. how lots the plan pays — and whether or not or not it’s possible you’ll be required to fill prescriptions at certain preferred pharmacies. Medicare’s Plan Finder lets you search based totally on the medicine that you must be coated.

The place can I’m going to help?

First, don’t be shocked in case you desire a suggestion. The alternatives can get troublesome and scams abound all through enrollment season. Pennsylvania and New Jersey every current free counseling. These purposes do not provide licensed suggestions, endorse plans, or promote insurance coverage protection, which makes them a impartial helpful useful resource. Pennsylvania’s APPRISE program has a cellphone helpline and locations all through the state, the place of us can go for one-on-one assist. Examine further on-line at getting previous.pa.gov, or title 800-783-7067. New Jersey’s State Effectively-being Insurance coverage Protection Assist Program equally employees’s locations of labor with volunteer counselors together with its helpline. Uncover locations on-line at state.nj.us/humanservices, or title 800-792-8820.

Nonprofit organizations are just like CARIE (Center for Advocacy for the Rights and Pursuits of the Aged) moreover current assist. Neutral brokers — those who normally will not be certain to advertise just one insurer’s merchandise — may be a superb provide for help.

How do I uncover a revered unbiased seller? How do I do know their expenses aren’t together with in my premium worth?

Neutral brokers must be licensed by the state and can lose their licenses within the occasion that they don’t adjust to strict tips about selling personal Medicare plans (Medigap, drug, and Profit plans). Brokers normally get a preliminary price throughout the first yr of the protection they promote and half that cost throughout the following years the individual stays throughout the plan. These expenses are paid by the insurer, not the patron, and must be reported to federal regulators and are accessible on-line.

Are there any purposes to help of us to pay for Medicare?

Certain, people who meet earnings and asset {{qualifications}} may be eligible for one amongst quite a lot of financial assist purposes. The Licensed Medicare Beneficiary program affords the most effective stage of assist, serving to pay for Half A and B premiums, deductibles, coinsurance, and copays for folks with month-to-month earnings of no more than $1,084 and property of no more than $7,860 in 2020. Income and property requirements might differ by state and are elevated for {{couples}}. The Specified Low-Income Medicare Beneficiary program is on the market for people who earn an extreme quantity to be eligible for the QMB program and helps pay Half B premiums. The Qualifying Specific individual program, which helps cowl Half B premiums, has a superb elevated earnings threshold and is on the market on a primary-come, first-served basis.

People youthful than 65 with incapacity who’re presently working may be eligible for the Licensed Disabled and Working Individuals program, which helps cowl Half A premiums. Medicare beneficiaries in New Jersey may also be eligible for a state-run assist program that helps pay for prescription drugs for seniors and people with disabilities.

The Nationwide Council on Ageing has developed an web website, known as BenefitsCheckup, to help of us to find revenue purposes and resolve their eligibility.

I’ve seen advertisements for zero-dollar premium Medicare Profit plans. Are they really free?

All people pays a month-to-month premium for Half B, irrespective of whether or not or not you’ll have typical Medicare or Medicare advantages. The premium in 2020 is $144.60 a month for most people. Medicare Profit plans normally embody extra suppliers, just like prescription drugs, imaginative and prescient, or dental — for an extra price. When a plan advertises a “zero-dollar premium,” it is referring to these additional plan-specific benefits — you will nonetheless pay the Half B premium. It’s important to recollect the truth that premiums are only one provide of out-of-pocket costs. Plans with low premiums might have extreme deductibles, copays, and coinsurance. You should additionally take into consideration how lots your medicine will worth beneath the plan and whether or not or not the docs you see could be in-network, as these components may affect how lots you spend on well-being care in a yr. Medicare’s on-line plan finder, www.medicare.gov/find-a-plan, might show you how to look at selections.

How do I be part of Silver Sneakers?

Silver Sneakers is a well being program supplied by some Medicare Profit plans that present members entry to free well being membership memberships, well being programs, and well-being coaching sources. It is not part of typical Medicare. Plans that don’t provide Silver Sneakers might have a similar well being program — ask your plan administrator. Whereas this method may very well be a helpful revenue, moreover take into consideration whether or not or not the plan will meet your health-care needs, the way in which it covers the medicine you are taking, and whether or not or not it’s possible you’ll proceed to see the similar docs. And, as with each well being membership, make it attainable for the ability matches your bodily needs, schedule, and website so you will use it enough to make it worthwhile.

What happens if I don’t be part of all through my ‘new to Medicare’ interval? What if I plan on working earlier 65 and wish to keep up my employer-sponsored well-being plan?

People grow to be age-eligible for Medicare at 65 and have a seven-month interval to enroll — their supply month plus three months sooner than and after. Enroll early if you need safety to start should you flip 65. Missing this enrollment interval might lead to penalties that stick with you in the midst of your Medicare safety. The penalty for signing up late to Plan B is 10% of the premium for each 12 months you were not enrolled. Half D prescription safety has a penalty of 1% of the premium for every month missed. Within the occasion you miss your “new to Medicare” enrollment interval, you will nearly undoubtedly must attend until the annual open enrollment, which can go away you briefly uninsured.

People who’ve medical medical insurance by the use of an employer with better than 20 of us on its well-being plan and are actively working can preserve their plan and delay signing up for Half B until they retire with out penalty. In case you’ve got safety by the use of a company with fewer than 20 of us, you’ll must maneuver to Medicare should you grow to be eligible. Within the occasion you’re in any doubt, focus on to your human supply’s division. Within the occasion you preserve your employer-sponsored well-being plan previous age 65, should you do resolve to retire, your employer may need to fill out a kind verifying you’ll have had regular safety.

How do I resolve whether or not or not I must stick with my employer-sponsored well-being plan or transition to Medicare?

In case you’ve got the selection, you’ll crunch the numbers as a result of it’s a private decision. Bear in mind the premium, deductible, and totally different cost-sharing payments of each plan, how prescriptions could be coated by each, and the way in which the doctor networks look at. In case you might be coated beneath a associate’s plan, check out how the employer handles dependent safety. Often, companies pay for an enormous share of the employee’s medical medical insurance nevertheless require employees to pay the overall worth of at least a much bigger share of the worth of insuring spouses and children. On this case, it may very well be more cost effective for an over-65 associate to maneuver to Medicare.

I’ve Medicare, nevertheless, my partner has an employer-sponsored well-being plan with a well-being monetary financial savings account. Can we use the HSA to pay for my out-of-pocket medical payments?

Certain — with limits. A employee’s HSA could be utilized to pay eligible medical funds for a associate who’s roofed by Medicare. Eligible medical payments embody copays for prescriptions and suppliers utilized to your plan’s deductible, along with Half A and Half B premiums. An HSA cannot be used to pay for supplemental protection premiums. Once you be part of Medicare, nonetheless, you will not be allowed to contribute pre-tax funds to an HSA.

Categories
HEALTH INSURANCE LAW

New insurance approach: Workers shop for health coverage with employer subsidy

Instead of offering one or more options, some companies provide health insurance to employees.

New insurance approach Workers shop for health coverage with employer subsidy

A change in provincial law last year put an end to this new trend. It allows employers to reimburse employees for purchases they have paid without paying taxes.

The idea sends employees to individual insurance markets where they can find more cover options. It also protects employers from major overhead costs. But a big change for employees who are accustomed to having their employer give them a choice of benefits every year.

The new approach – known as Individual Coverage Health Arrangement Arrangement or ICHRA – began with reporting plans this year. Many employees are likely to see them donating this fall during their company’s annual subscription window for the 2021 discovery.

Profit experts say the idea attracts interest from employers, but they expect the option to grow slightly over the next few years.

“We are seeing its acceptance with great caution,” said Alan Silver, executive director of health and benefits for the consulting firm Willis Towers Watson.

Here’s how it works: Employees choose a program that works best for them, sometimes with the help of an outside company hired by their employer. After that the employer pays them, at least in part, for expenses.

Beneficiaries say accounts may not appeal to companies that have been insured or want to offer benefits to attract new employees who have not been able to pay for them.

Element Designs, with about 65 employees, was replaced earlier this year. In Charlotte, North Carolina, a manufacturer of custom departments was facing a 60% price increase with its old cover system. That would have followed a 50% increase from last year.

The company could not absorb the increase. But human resources manager Kymberlee Hernandez also said they could not tell workers in the middle of the COVID-19 epidemic, “Hey guys, anyway, we’re not going to get health care this year.”

“This has been a great experience for us,” he said.

The company reimburses employees $ 500 per month for their availability and another $ 300 if they have a breadwinner.

Olivia Banks, account manager at Element Designs, appeared on November 17, 2020, in Charlotte, an NC Bank employer hired a company to help employees determine which insurance plan to choose for each insurance market. (Chris Carlson / AP)

Employee Olivia Banks found this new approach intimidating at first. But an employer-employed company, Take Command Health, helped Banks figure out what plans to involve his doctors and what he could pay.

“Benefit on the other hand is a program designed for you,” said the account manager.

The provincial government estimates that once employers become accustomed to the new law, more than 11 million workers and family members will receive insurance in this way.

That is a small fraction of the employer-sponsored health insurance market, which brought together about 157 million people last year, according to the non-profit Kaiser Family Foundation.

HealthSherpa, a company that helps people find coverage in the insurance market, said it was working with more than 50 employers to start a currency exchange between this month and January. Alternatively, it also helps people with ICHRAs gain access to the app that started in July.

The coronavirus epidemic has disrupted some budgets for employers and made them start thinking about alternative insurance options, says HealthSherpa founder Cat Perez.

“We have definitely been taken away as the epidemic has advanced,” he said.

Like most insurance strategies, consumers will have to learn good printing when looking for individual availability markets. A system that looks like a transaction may require customers to pay a few thousand dollars in cash before the majority covers or deals with larger debts than is usually the case.

“You will definitely get into your pocket more,” said Katherine Hempstead, a health care researcher with the non-profit Robert Wood Johnson Foundation.

The new option is expected to grow first for small businesses and areas where employers think the insurance market offers enough coverage options.

Beth Carter’s sales agency, Clariant Creative, approved the move earlier this year because the employer-sponsored health insurance was largely inaccessible and was managed by management.

“Getting the right coverage was painful just for the fun of it,” said Carter, whose name is Naperville, Illinois, a business with only six full-time employees.

New employee Sarah Schleicher was drawn to the idea. Former employers had high interest rates that would expose them to serious medical bills. The 29-year-old marketing expert wanted something more partially protected because he loves riding motorcycles. He was injured by a bullet wound.

“I feel better knowing that I have insurance even if I don’t need to use it often,” said St Augustine, Florida, a resident. “This has given me access to alternatives that I would not otherwise have had.”